Privacy Policy

Joy UseDrive Technologies 
Introduction 
* Welcome to UseDrive, your number one source for Cabs and Drivers service, We're dedicated to giving you the best Support for Cabs and Drivers with a complete focus on your Safety and Professionalism. UseDrive has come a long way from its beginnings in Bangalore. When Lawrence Preetham and Anthony Arun at first started out their own passion for Transportation drove them to start a Service so that UseDrive can offer you Best comfort travel with complete Safety, We now serve customers all over Bangalore and outstation traveling, Cabs and Drivers hiring are thrilled that we're able to turn our passion into our own Company.
Note
*Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
Collection of Personally Identifiable Information and other Information

When you use our Services, we store your browsing information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.  In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis.  This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, your IP address and.

* Location Information
When you use the Services, we collect precise location data about the trip from the UseDrive app used by our Partners & vendors. If you permit the UseDrive app to access location services through the permission system used by your mobile operating system, we may also collect the precise location of your device when the app is running in the foreground or background. We may also derive your approximate location from your IP

*Contacts Information

If you permit the UseDrive app to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.

*Transaction Information
We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

*Device Information
We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

*Call and SMS Data
Our Services facilitate communications between Users, partners and Drivers. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties phone numbers, and the content of the SMS message.

*Log Information
When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.  We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that Joy UseDrive Technologies - India Privacy Policy are only available through the use of a "cookie". Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behavior. If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit/debit card expiration date and/ or other payment instrument details. If you choose to post reviews and tips about our services or post messages or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.  Personal Information We collect personally identifiable information (email address, name, phone number, postal address, profile picture, payment method, items requested, delivery notes, and other information you choose to provide.) from you when you set up a free account with us. We do use your contact information to send you offers based on your previous orders and your interests.

*Android and iOS Permissions required while using our mobile applications
When UseDrive app is installed on your phone, a list of permissions appears. Since there is no option to customize those permissions, below is a description of the permissions that UseDrive requires and the data that UseDrive shall access and use.
*Android permissions
When UseDrive app is installed on your phone, a list of permissions appears. Since there is no option to customize those permissions, below is a description of the permissions that UseDrive requires and the data that UseDrive shall access and use.  Android permissions Device & App history: We need your device permission to get information about your device, like OS (operating system) name, OS version, mobile network, hardware model, unique device identifier, preferred language, etc. Basis these inputs, we intend to optimize your travel booking experience, use OS specific capabilities to drive great in-funnel experiences using components of device’s OS, etc.  Identity: This permission enables us to know about details of your account(s) on your mobile device. We use this info to auto-fill your email ID’s and provide a typing-free in-funnel experience. It helps us map email ID’s to a particular user to give you the benefit of exclusive travel offers, wallet cash-backs, etc. It also allows facilitating your Facebook and Google+ login.  Location: This permission enables us to give you the benefit of location-specific deals and provide you a personalized in-funnel experience. When you launch UseDrive app to make a travel booking, we auto-detect your location so that your nearest airport or city is auto-filled. We also require this permission to recommend your nearest hotels in case you are running late and want to make a quick last minute booking for the nearest hotel. Your options are personalized basis your locations. For international travel, this enables us to determine your time zone and provide information accordingly.  SMS: If you allow us to access your SMS, we read your SMS to autofill or prepopulate ‘OTP’ while making a transaction and to validate your mobile number. This provides you a seamless purchase experience while making a booking and you don’t need to move out of the app to read the SMS and then enter it in the app.  Phone: The app requires access to make phone calls so that you can make phone calls to hotels, airlines and our customer contact centers directly through the app.  Contacts: If you allow us to access your contacts, it enables us to provide a lot of social features to you such as sharing your hotel/ flight/ holidays with your friends, inviting your friends to try our app, send across referral links to your friends, etc. We will also use this information to make recommendations for hotels where your friends have stayed. This information will be stored on our servers and synced from your phone.  Photo/ Media/ Files: The libraries in the app use these permissions to allow map data to be saved to your phone's external storage, like SD cards. By saving map data locally, your phone doesn't need to re-download the same map data every time you use the app. This provides you a seamless Map based Hotel selection experience, even on low bandwidth network.  Wi-Fi connection information: When you allow us the permission to detect your Wi-Fi connection, we optimize your experience such as more detailing on maps, better image loading, more hotel/ flights/ package options to choose from, etc.  Device ID & Call information: This permission is used to detect your Android ID through which we can uniquely identify users. It also lets us know your contact details using which we pre-populate specific fields to ensure a seamless booking experience.  Calendar: This permission enables us to put your travel plan on your calendar.

*Sharing of personal information
We will share personal information with companies, organizations or individuals outside of UseDrive if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:  meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or otherwise address fraud, security or technical issues. protect against harm to the rights, property or safety of UseDrive, our users or the public as required or permitted by law. We may share aggregated, non-personally identifiable information publicly and with our partners – like our Partners, Vendors, agents or connected sites. For example, we may share information publicly to show trends about the general use of our services. We may also share consolidated information provided by like-minded users with vendors & operators without ever taking individual names, email ids or other contact details.  If UseDrive is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy

*Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

*Google Analytics
We have implemented and use Display Advertising through Remarketing with Google Analytics You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

*Your Consent
By using the Services and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website / Apps in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.  You may always submit concerns regarding this Privacy Policy via email to usedrivemails@gmail.com UseDrive will respond to all reasonable concerns or inquiries.  Thank you for using our Services!